QLD

Child Safety Services

Department of Children, Youth Justice and Multicultural Affairs
111 George Street, Brisbane QLD 4000
P: 1800 811 810 (Free call QLD only)
E: info@childsafety.qld.gov.au
W: www.cyjma.qld.gov.au

Children’s Guardian

Office of the Public Guardian (OPG) for children
Level 3, 363 George St, Brisbane QLD 4000
P: (07) 3225 8325 or 1800 661 533
E: child@publicguardian.qld.gov.au
W: www.publicguardian.qld.gov.au/

CREATE State

15 Lever Street, Albion QLD 4010
P: (07) 3317 6020 or 1800 655 105
E: queensland@create.org.au
W: create.org.au/who-we-are/state-teams/qld/
Facebook: www.facebook.com/CREATEfnd

Housing Services

P: 13QGOV (13 74 68)
W: www.chde.qld.gov.au/services/housing

Homelessness Services

Ph: 1800 474 753 (1800 HPI QLD) – free call
E: psosupport@smartservice.qld.gov.au 

Information for Young People

W: https://www.qld.gov.au/youth/ 

Community Service Directories

Ask Izzy can help you to find the services you need.
Search over 360,000 services to find housing, meals,
healthcare, counselling, legal advice, addiction
treatment and more

W: Ask Izzy

Oneplace
W: www.oneplace.org.au/

Transition to Independent Living Allowance (TILA)

For support to apply for TILA contact your caseworker or your nearest Child Safety Service Centre
P: 1800 811 810 (QLD only) or (07) 3224 8045
TTY: (07) 3012 8655
W: https://www.qld.gov.au/youth/family-social-support/transition-to-independence/ 
E: info@childsafety.qld.gov.au

Sexual Health Service

True (True Relationships and Reproductive Health)
230 Lutwyche Road, Windsor QLD 4030
E: info@true.org.au
W: www.true.org.au

Disability Services

National Disability Insurance Scheme (NDIS)
Phone: 1800 800 110
Email: enquiries@ndis.gov.au
W: https://www.ndis.gov.au/ 

Department of Communities, Disability
Services and Seniors
P: 13 QGOV (13 74 68)
TTY: 133 677
E: disabilityinfo@disability.qld.gov.au
W: www.communities.qld.gov.au/

Mental Health Service

QLD Health – General Health Information and Referral Service
P: 13 HEALTH (13 43 25 84) – cost of a local call, 24 hour service

Headspace
W: www.headspace.org.au

R4respect
P: (07) 3826 1500
E: r4respect@yfs.org.au
W: www.r4respect.org

Driver’s licence

Department of Transport and Main Roads
P: 13 23 80
W: https://www.qld.gov.au/transport/licensing/ for list of local Transport offices across QLD

TAFE QLD

P: 1300 308 233
W: www.tafe.qld.gov.au

After Care Services

Next Step Plus

Next Step Plus program provides help to young people 15 -18 years currently in care of the
department and also work with young people who are 18 to 25 years of age and have had a care experience at any time after their 12th birthday. The program helps sort out any issues, no matter how big or small, e.g. housing, training, health, finances, legal advice and relationships with family, partners and friends. Visit the website to contact a provider in your region.

W: www.nextstepsplus.com.au

YHARS (youth housing and reintegration service)

• Provides a coordinated and integrated response to the complex needs of young people aged 12-21 years at the time of referral, who are homeless or at-risk of homelessness, and who:
• are transitioning or who have transitioned from the care of the Department of Communities, Child Safety and Disability Services (Child Safety) or have recently exited from care or, are transitioning to the community following a period of sentence or remand in a Youth Detention
  Centre or
• have been “sleeping rough” or living in unstable or temporary housing arrangements

W: www.qld.gov.au/youth/family-social-support/yhars-youth-housing/

Sortli

Sortli (a contraction of the phrase ‘sort out your life’) is a free mobile app for young people to help with the transition to independence. This app was specifically designed by young people at CREATE and focuses on seven key areas of identity, relationships, finding a place to live, health, finances, gaining education and looking for a job, and general living skills.

Available on Apple, Android or Microsoft mobile devices.

Leaving Care Reports

A leaving care report contains a summary and information about identification, places you have stayed, schools, medical history and culture. Please request a Leaving Care report through your Child Safety Officer before leaving care.
A: 111 George Street, Brisbane QLD 4000
P: 1800 811 810 (Free Call QLD only)
E: info@childsafety.qld.gov.au
W: www.cyjma.qld.gov.au/contact-us/departmentcontacts

Victim Assist Queensland
Information and advice for victims of crime; including information about support services, victims’ rights and financial assistance.
P: 1300 546 587
E: victimassist@justice.qld.gov.au
W: www.qld.gov.au/law/crime-and-police/victimassist-queensland