VIC

Department of Families, Fairness and Housing

GPO Box 4057
MELBOURNE VIC 3001
P: 1300 650 172
W: dffh.vic.gov.au

To find your local area office go to dhhs.vic.gov.au/locations-dhhs-offices-victoria

To report concerns about the immediate safety of a child within their family unit, call the Child Protection Crisis Line
P: 13 12 78

Children’s Commission

Commission for Children and Young People
Level 20, 570 Bourke Street,
Melbourne VIC 3000

Find out more: ccyp.vic.gov.au
P: 1300 78 29 78
P: (03) 8601 5884
E: childsafe@ccyp.vic.gov.au

CREATE State

Victorian office
325-327 Queensberry Street, North Melbourne
Victoria 3051
P: (03) 9918 0002 or 1800 655 105
E: Victoria@create.org.au
W: create.org.au/who-we-are/state-teams/vic/
FB: facebook.com/CREATEfnd

Public Housing Service

Department of Health and Human Services
Housing assistance
W: housing.vic.gov.au

Public Housing
W: housing.vic.gov.au/public-housing 

Homelessness help
P: 1800 825 955 (toll free)

Local public housing offices
W: dhhs.vic.gov.au/locations-dhhs-offices-victoria

Mental Health Services

Family Violence Resources

P: 1800 015 188 (toll free)
W: safesteps.org.au/

Young People

Information on services, programs and initiatives to help young people be safe, grow their abilities and be involved in their communities

W:  services.dhhs.vic.gov.au/young-people

Information for young people on work, study, moving out of home, drivers license, travel, budgeting and more go to Youth Central

W: youthcentral.vic.gov.au/

Office for Youth Victoria
W: dhs.vic.gov.au/about-the-department/our-organisation/organisational-structure/our-groups/office-for-youth

P: (03) 9096 1577
E: youth@dhs.vic.gov.au

Sexual Health Services

Action Centre (for young people under 25)
Level 1, 94 Elizabeth St, Melbourne VIC 3000

Sexual Health Advice Line (for young people under 25)
P: (03) 9660 4700
P: 1800 013 952 (country free call)
W: fpv.org.au/

Disability Service

Department of Health and Human Services – Disability Services
W: services.dhhs.vic.gov.au/disability
P: 1800 783 783
TTY: 13 3677

National Disability Insurance Scheme (NDIS)

W: vic.gov.au/ndis.html 
P: 1800 800 110

Mental Health Services

Find a mental health service near you:
W: health.vic.gov.au/mentalhealth/services/ 

Drivers Licence

Vic Roads
W: vicroads.vic.gov.au/licences
P: 13 11 71 (Mon-Fri 8:30am-5pm, Sat 8:30am-2pm)

Training and Further Education

TAFE Department of Education and Training
W: education.vic.gov.au/training/learners/Pages/default.aspx

Victorian Skills Gateway – resources for vocational training
P: 131 823
W: www.education.vic.gov.au/victorianskillsgateway/Pages/home.aspx
E: tafe.courseline@edumail.vic.gov.au

Raising Expectations – extra help for going to uni or TAFE! W:www.raisingexpectations.com.au/

Leaving Care resources

W: services.dhhs.vic.gov.au/leaving-care

Leaving Care Helpline
P: 1300 532 846
E: leavingcare@mcm.org.au

List of leaving care services across Victoria
services.dhhs.vic.gov.au/leaving-care-service-providers

Transition to Independent Living Allowance (TILA)

For support to apply for TILA contact your caseworker or the Leaving Care Helpline
P: 1300 532 846

For information on how to access TILA, see:
W: www.melbournecitymission.org.au/services/program-detail/transition-intoindependent-living-allowance-(tila)

Or visit Department of Social Services website
W: https://www.dss.gov.au/our-responsibilities/families-and-children/benefits-payments/transition-to-independent-living-allowance-tila

Sortli

Sortli (a mash-up of the phrase ‘sort out your life’) is a free mobile app for young people to help with the transition to independence. This app was specifically designed by young people at CREATE and focuses on seven key areas of identity, relationships, finding a place to live, health, finances, gaining education and looking for a job, and general living skills.

Available on Apple, Android or Microsoft mobile devices.