ACT

ACT Community Services Directorate
Child, Youth and Families
GPO Box 158, Canberra City, ACT 2601
p: General Enquires 133 427
e: CSD@act.gov.au
w: communityservices.act.gov.au

Child Protection Hotline
p: 1300 556 729

ACT Public Advocate & Children and
Young People Commissioner
(ACT Human Rights Commission)
Allara House, 56 Allara St
Canberra, ACT, 2601
Mail: GPO Box 158, Canberra City, ACT 2601
p: (02) 6205 2222
TTY: (02) 6207 1666
e: ACTkids@act.gov.au
w: hrc.act.gov.au/public-advocate

CREATE ACT office Ngunnawal
Corner of Cooyong St and Scotts Crossing,
Civic Square ACT 2601
p: (02) 6232 2409 or 1800 655 105
or 0412 259 643
e: act@create.org.au
w: create.org.au/state-teams
Facebook: facebook.com/CREATEfnd

Housing ACT
p: 1800 950 255
e: Housing.CustomerService@act.gov.au
w: communityservices.act.gov.au/housing

Youth Housing and Homelessness ACT
Youth Housing Manager
p: (02) 6205 7386 | (02) 6205 0313 |
(02) 6205 5204

Onelink
OneLink provides information and connections for support services in the ACT, including services for families and young people, and services for people who are homeless or at risk of homelessness.
p: 1800 176 468
Interpreter: call 131 450 and ask them to
call OneLink on 1800 176 468
e: info@onelink.org.au
w: onelink.org.au

Youth Info
This site has information about a range of programs for young people, funded by the ACT government. This includes ACT Youth Advisory Committee, small grants and scholarships available for young people.
w: youth.act.gov.au

Sexual Health
Sexual Health and Family Planning ACT (SHFPACT)
Level 1, 28 University Avenue,
Canberra ACT 2601
p: (02) 6247 3077
w: shfpact.org.au
e: shfpact@shfpact.org.au

Youth Law Centre
The Youth Law Centre (YLC) is Canberra’s free legal service dedicated to young people aged
12-25. YLC provides free and confidential legal advice in person, over the phone and by email.
p: (02) 6173 5410
w: legalaidact.org.au
e: contact@youthlawact.org.au
Or in person @ 2 Allsop Street, Canberra, right across from ANU.

Disability Information Service
p: (02) 6207 1086
w: communityservices.act.gov.au/disability_act
e: officefordisability@act.gov.au

Disability and Community Services Commissioner
The Commissioner deals with complaints made about services for people with disabilities and their carers.
Allara House, 56 Allara St
Canberra ACT 2601
p: (02) 6205 2222
TTY: (02) 6205 1666
e: human.rights@act.gov.au
w: hrc.act.gov.au/disability

Mental Health
Access Mental Health is the central point of entry to access mental health services and are available 24 hours a day, 7 days a week for ACT residents who have a mental illness, their families and carers. They will provide immediate help if you or someone you care about is experiencing a mental health crisis.
p: 1800 629 354 or
p: (02) 6205 1065
w: health.act.gov.au/services/mental-health

Headspace
Headspace has centres in Canberra and Greenway.
w: headspace.org.au/headspace- centres
p: (02) 6113 5700 – Canberra
p: (02) 6298 2920 – Greenway
e: hcinfo@gph.org.au
e: info@headspacetuggeranong.org.au

Driver’s Licence
(from Access Canberra shopfronts in Belconnen, Gungahlin, Tuggeranong, or Woden)
p: 13 22 81
e: canberra.connect@act.gov.au
w: accesscanberra.act.gov.au
w: accesscanberra.act.gov.au/s/article/act-driver-licence-information-tab-overview

Help for young people preparing for a learner licence can be found at its Road Ready Centre.
w: roadreadycentre.com.au

The Junction Health Service also offers free Ls training if you’re under 25 and missed out on getting your Ls in school.
e: junctioninfo@anglicare.com.au
p: (02) 6232 2423

TAFE
Canberra Institute of Technology
Reid Campus, 37 Constitution Av,
Reid ACT 2612
p: (02) 6207 3188
e: infoline@cit.edu.au
w: cit.edu.au

Transition to Independent Living Allowance (TILA)
For support to apply for TILA talk to your caseworker or the After Care service below.
For more information about TILA go to:
w: dss.gov.au/tila
e: tila@dss.gov.au
If you do not have a caseworker see:
w: dss.gov.au/families-and-children-benefitspayments-transition-to-independent-livingallowance-tila/information-for-young-peopleleaving-out-of-home-care
or contact ACTTogether After Care Service: p: (02) 61102200

ACTTogether – After Care Support (up to the age of 25 years)
ACTTogether supports young people who have been in out of home care.
p: (02) 6110 2200
w: acttogether.org.au/our-services/community-adolescent-programs

National Redress Scheme
This scheme acknowledges that many people may have been sexually abused in institutions such as out-of-home care, schools and many more. The Scheme provides a monetary payment, acknowledgement that the abuse happened including an apology, and access to counselling. The Scheme will run until 30
June 2027. A number of services in ACT have been funded to provide support.
To find out more go to:
w: nationalredress.gov.au/support/explore/act-redress-support-services
p: 1800 737 377

Knowmore
knowmore is an independent service giving free legal advice and support to survivors of child abuse by providing information about justice and redress.
w: knowmore.org.au
p: 1800 605 762
TTY: 1800 555 677 then ask for 1800 605 762
e: info@knowmore.org.au

The Junction Youth Health Service
Provides free health care and support services to young people aged 12 to 25 and their children.
30 Scotts Crossing, Canberra City ACT
p: (02) 6232-2423
e: junctioninfo@anglicare.com.au
w: anglicare.com.au/services/youth-family/health/