QLD

Department of Children, Youth Justice and Multicultural Affairs 

111 George Street, Brisbane QLD 4000
p: 1800 811 810 (Free Call QLD only)
e: info@childsafety.qld.gov.au
w: cyjma.qld.gov.au/contact-us/department-contacts

Children’s Guardian

Public Guardian for Children
Level 16, 50 Ann Street, Brisbane 4000
p: 1300 653 187
e: publicguardian@publicguardian.qld.gov.au
SMS: 0418 740 186
w: publicguardian.qld.gov.au

CREATE Brisbane Office
Yuggera & Turrbal Country
15 Lever Street, Albion QLD 4010
p: (07) 3317 6020 or 1800 655 105
e: qld@create.org.au

CREATE Cairns Office
Gimuy Walubara Yidinji and Yirrganydji Land
Unit 1, 108 Mulgrave Road Cairns 4870
p: 0421 068 254
e: qld@create.org.au
w: create.org.au/state-teams
Facebook: facebook.com/CREATEfnd

Housing

Department of Housing
80 George Street, Brisbane QLD 4000
p: 13QGOV (13 74 68)
w: chde.qld.gov.au/services/housing

Homelessness Services
p: 1800 474 753 (Free Call)
e: psosupport@smartservice.qld.gov.au

Information for Young People
For information about what the Queensland government does for young people go to:
w: qld.gov.au/youth

Transition to Independent Living Allowance (TILA)
For support for 15-25 year olds who have been in care to apply for TILA contact your caseworker or your nearest Child Safety Service Centre or Next Step Plus
p: 1800 811 810 (Qld only) or 07 3224 8045
TTY: (07) 3012 8655
w: qld.gov.au/youth/support-services/young-people-in-care/leaving-care/afteryour-transition-to adulthood
e: TILA@csyw.qld.gov.au

Sexual Health

True
True offers services throughout Queensland.
To find out what they offer and the nearest location go to:
w: true.org.au/clinic
e: info@true.org.au

Disability
Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships
p: 13 QGOV (13 74 68)
TTY: 133 677
e: disabilityinfo@disability.qld.gov.au
w: dsdsatsip.qld.gov.au/our-work/disability-services

Mental Health

Headspace
There are 30 headspace centres in Queensland. To find the one nearest you go to:
w: headspace.org.au/headspace-centres
p: 1800 650 890

QLD Health – General Health Information and Referral Service
p: 13HEALTH (13 43 25 84) – 24 hours

Aboriginal Health
There are lots of Aboriginal health centres across Queensland. To find the one nearest to you go to:
w: naccho.org.au/naccho-map

Ask Izzy
Ask Izzy has over 360,000 services to help you find housing, meals, healthcare, counselling, legal advice and more.
w: askizzy.org.au

Driver’s Licence
Department of Transport and Main Roads
p: 13 23 80
For a list of local Transport offices across QLD:
w: qld.gov.au/transport/licensing/driver-licensing

Education and Training
For information about education and training options for young people go to:
w: qld.gov.au/youth/education-employment

After Care Services

Next Step Plus
Next Step Plus helps young people aged 15-18 currently in the care of the department, and also those who are 18 to 25 and had a care experience any time after their 12th birthday. The program helps with any issues – housing, training, health, finances, legal advice and relationships with family, partners and friends. To find a provider in your region go to:
w: nextstepplus.com.au

YHARS (Youth Housing and Reintegration Service)
Helps young people aged 12-21 who are homeless or at-risk of homelessness, and who have been in the care of the Department, or in a Youth Detention Centre, or have been “sleeping rough” or living in unstable or temporary housing. To find your nearest service YHARS service go to:
w: qld.gov.au/youth/housingaccommodation/yhars-youth-housing

Transition to Adulthood (T2A) Month

November is T2A month each year. The focus of the month is supporting young people on their transition to adulthood. There are lots of fun activities and opportunities to connect with after care and support services throughout the state.
p: (07) 3317 6020
e: qld@create.org.au
w: createyourfuture.org.au/t2a

Leaving Care Reports
A leaving care report contains a summary and information about you, places you have stayed, schools, medical history and culture. You can request a Leaving Care report from your Child Safety Officer before leaving care.
p: 1800 811 810
e: info@childsafety.qld.gov.au
w: cyjma.qld.gov.au/contact-us/departmentcontacts

Victim Assist Queensland
Information and advice for victims of crime; including support services, victims’ rights and financial help.
p: 1300 546 587
e: victimassist@justice.qld.gov.au
w: www.qld.gov.au/law/crime-and-police/victim-assist-queensland

National Redress Scheme
This scheme acknowledges that many people may have been sexually abused in institutions such as out-of-home care, education settings and many more. The scheme provides a monetary payment, acknowledgement that the abuse happened including an apology, and access to counselling. The Scheme will run until 30 June 2028.. A number of services in Queensland have been funded to provide support. To find out more go to:
w: www.nationalredress.gov.au/support/explore/qld-redress-support-services
p: 1800 737 377

Knowmore
knowmore is an independent service giving free legal advice and support to survivors of child abuse by providing information about justice and redress.
w: knowmore.org.au
p: 1800 605 762
TTY: 1800 555 677 then ask for 1800 605 762
e: info@knowmore.org.au